We provide secure online ordering. This site uses SSL protection provided by GlobalSign for all transactions. Payments are securely processed by eWay, Westpac and PayPal.

Delivery Information.

During checkout, just choose Free Delivery, Standard Delivery, Priority Delivery, or Express Delivery...

FREE Australia Wide Delivery For Orders Over $59.85!
Orders with free delivery are dispatched within 1-2 business days. Orders under $59.85 are required to choose a shipping method listed below.
Delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included free.
Delivery transit time with free delivery is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.
Parcels are securely packed within tough plain white satchels for security, privacy and discretion.

Standard Delivery - Australia Wide: $AUD 9.95.
Orders with standard delivery are dispatched within 1-2 business days.
Delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.
Parcels are securely packed within tough plain white satchels for security, privacy and discretion.

Priority Delivery - Australia Wide: $AUD 11.95.
Orders with priority delivery are dispatched the same business day they are placed (if placed before 1pm Brisbane time).
Delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.
Parcels are securely packed within tough plain white satchels for security, privacy and discretion.

Express Delivery - Australia Wide: $AUD 14.95.
Orders with express delivery are dispatched the same business day they are placed (if placed before 1pm Brisbane time).
Delivery is by Express Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is the next business day within the Express Parcel Post Network, once orders leave our Brisbane or Gold Coast premises.
Parcels are securely packed within tough plain white satchels for security, privacy and discretion.

*If no one is able to accept delivery,
your order will be transferred to your nearest Australia Post outlet for signature on pick up at your convenience. The Parcel Post courier will card your mailbox notifying you of this. Online parcel tracking will also notify you of this.


New Zealand Delivery: $AUD 24.95.

Delivery to New Zealand is a flat rate $AUD24.95, with an estimated delivery time of 3-10 business days. Parcels are securely packed within tough plain white satchels for security, privacy and discretion.
Please read below for more information on this service.

Free Australia wide delivery on all Hitachi Magic Wand orders.

Orders placed on a weekend, public holiday, or after 1.00pm (Brisbane time) on a weekday will be dispatched the next business day.
Once you've placed your order, we will prepare your products for dispatch by Australia Posts Parcel Post service.
To keep you informed, we'll also notify you by email soon after your order has been shipped, providing you with your Parcel Post tracking number and a link to the Australia Post parcel tracking website.

Free, Standard and Priority Parcel Post Delivery Information.
Deliveries are made by Parcel Post Courier (Australia Post).
If no one is available at the address specified by you when the Parcel Post courier delivers your order, it will be transferred to your nearest Australia Post outlet for signature on pick up at your convenience. The Parcel Post courier will also card your mailbox notifying you of this.

Express Parcel Post Delivery Information.
Express delivery orders will be shipped by Express Parcel Post (Australia Post). Estimated delivery time is next business day after dispatch. If you are located outside the Express Parcel Post network, your parcel will be delivered by the quickest possible means.
If no one is available at the address specified by you when the Parcel Post courier delivers your order, it will be transferred to your nearest Australia Post outlet for signature on pick up at your convenience. The Australia Post courier will also card your mailbox notifying you of this.

New Zealand Delivery.
Orders are sent to New Zealand by Australia Post's Registered International Parcel Post service. The flat rate delivery fee of AUD$24.95 includes a parcel tracking number, insurance and signature on delivery. Estimated delivery time is 3-10 business days. Please note: Australia Post does not currently offer online parcel tracking for this service.

Discretion and Protection.
For your peace of mind, all orders are securely packed to avoid any damage during shipment, and include online parcel tracking and insurance. All orders are packed in plain tamper proof outer satchels with no mention of the parcels contents and no mention of HitachiMassager.com.au. Only you will ever know what's inside!

Tips On Streamlining Your Delivery.
Deliveries are usually made during weekday business hours, and require a name and signature at time of delivery. If no one is available to accept deliveries, your mailbox will be carded and your parcel forwarded to your local post office for collection at your convenience.

To avoid a missed delivery:

consider having your order delivered to a work address, post office box, a free 24/7 auspost locker, or direct to your local post office.


If using a work address:
always include the company name, level and/or unit number (this makes it easier for the courier to find you).

Free Australia Post 24/7 Parcel Locker and Parcel Collect - information:

Australia Post offers two free services that include a 24/7 Parcel Locker and their free Parcel Collect service from any Post Office.

These two services are free, secure and convenient. They're ideal if you're unable to receive parcel deliveries at home or work.

For more information on obtaining a free 24/7 Parcel Locker or using the free Parcel Collect service, please visit:

Questions.
If you have any general questions regarding delivery or questions regarding the delivery of a particular order, feel free to contact us via our "contact us" page or live chat support.