30 Day Satisfaction Guarantee
We're so confident with the quality and enjoyment you'll have with the Wand Massager Rechargeable, we offer a 30 day satisfaction guarantee!
This offer is not available with the Hitachi Magic Wand Rechargeable or massager attachments.
For whatever reason, if you're not satisfied with your purchase of the Wand Massager Rechargeable, we'll refund your money.
Your product must be received back to us within 30 days of your purchase date. Products must not be damaged in any way, and include their original packaging.
Due to payment processing fees, used product disposal, original order packing and shipment costs incurred to us, we charge a 10% restocking fee.
Product return and refund procedures.
1. Want to return your purchase? No problem, just review our returns and refunds policy first (above).
2. Fill out our contact us form notifying us that you are making a return, and the reason why.
3. Securely pack the product in its original packaging with a printed copy of your order or payment invoice stating "refund required" to:
Davjoh Trading (Aust)
PO Box 5276
Q Supercentre, QLD, 4218
4. As soon as your return is received, we will check that everything is okay, and then refund your order via your original order payment method within two business days. Anything in an unsuitable condition will be sent back to you at your cost.
Pack returns securely to avoid damage during transit (as refunds cannot be offered on damaged products you send back to us).
Use "registered post". This method includes insurance and parcel tracking. We cannot offer refunds on parcels that are lost or stolen in transit.
If you have any questions regarding our returns procedure, please contact us.