Refunds

Hitachi Magic Wand massagers and attachments.

Due to the personal nature of these products, and in accordance with the Australian Competition and Consumer Act 2010 (CCA), we're unable to offer returns and refunds if you're not satisfied or have changed your mind.

If you have health conditions that you suspect may inhibit you from using a Magic Wand massager or attachments, please seek advice from a health professional before purchasing. Refunds cannot be issued if health conditions prohibit you from using a Magic Wand massager and attachments.

Please purchase carefully as all sales are final.

However, for peace of mind you can be assured that the Magic Wand range of massagers include a 12 month warranty. The warranty covers any faults, defects in workmanship and materials of the massager.

For warranty claims, please refer to our warranty information.