Delivery information.

Free delivery Australia wide on orders over $100.00.

Buy your Hitachi Magic Wand Massager from us and get free Australia wide delivery.

Discretion and Protection.
For your peace of mind, all orders are securely packed to avoid any damage during shipment, and include online parcel tracking and insurance. All orders are packed in plain tamper proof outer satchels with no mention of contents nor HitachiMassager.com.au. Only you will ever know what's inside!

Free Delivery.
Orders over $100.00 qualify for free delivery, and are dispatched within 1-2 business days. Orders under $100.00 are required to choose a shipping method listed below.
Free delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included free.
Delivery transit time with free delivery is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.

Standard Delivery (orders under $100.00) - Australia Wide: $AUD 9.95.
Orders with standard delivery are dispatched within 1-2 business days.
Delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.

Priority Delivery - Australia Wide: $AUD 11.95.
Orders with priority delivery are dispatched the same business day they are placed (if placed before 2pm Brisbane time).
Delivery is by Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is usually 2-5 business days depending on your location within Australia, once orders leave our Brisbane or Gold Coast premises.

Express Delivery - Australia Wide: $AUD 14.95.
Orders with express delivery are dispatched the same business day they are placed (if placed before 2pm Brisbane time).
Delivery is by Express Parcel Post Courier (Australia Post), with a signature on delivery required.
Online parcel tracking (emailed to you) and insurance is also included.
Delivery transit time is the next business day within the Express Parcel Post Network, once orders leave our Brisbane or Gold Coast premises.

*If no one is able to accept delivery,
your order will be transferred to your nearest Australia Post outlet for signature on pick up at your convenience. The Parcel Post courier will card your mailbox notifying you of this. Online parcel tracking will also notify you of this.

New Zealand Delivery: $AUD 38.95.
Delivery to New Zealand is a flat rate $AUD38.95, with an estimated delivery time of 3-10 business days. Parcels are securely packed within tough plain white satchels for security, privacy and discretion. The flat rate delivery fee includes a parcel tracking number which is emailed to you, insurance and signature on delivery.

Orders placed on a weekend, public holiday, or after 2.00pm (Brisbane time) on a weekday are dispatched the next business day.

Once you've placed your order, we will prepare your products for dispatch by Australia Posts Parcel Post service.
To keep you informed, we'll also notify you by email soon after your order has been shipped, providing you with your Parcel Post tracking number and a link to the Australia Post parcel tracking website.

Tips On Streamlining Your Delivery.
Deliveries are usually made during weekday business hours, and require a name and signature at time of delivery. If no one is available to accept deliveries, your mailbox will be carded and your parcel forwarded to your local post office for collection at your convenience.

To avoid a missed delivery:
consider having your order delivered to a work address, post office box, a free 24/7 auspost locker, post office parcel collect service or care of your local post office.

If using a work address:
always include the company name, level and/or unit number (this makes it easier for the courier to find you).

Free Australia Post 24/7 Parcel Locker and Parcel Collect information:
Australia Post offers parcel lockers and their parcel collect service. These free services include either a 24/7 Parcel Locker or their Parcel Collect service from any Post Office. They're convenient and ideal if you're unable to receive parcel deliveries at home or work.

For more information on obtaining a free 24/7 Parcel Locker or using the free Parcel Collect service, please visit:
https://auspost.com.au/mypost

Australia Post offers parcel lockers and their parcel collect service.

Questions.
If you have any questions regarding delivery or the delivery of a particular order, feel free to contact us using our "contact us" page.